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back and forth between the source programs and user interfaces.   impacting tenant satisfaction and productivity. The ability to track
        Some have single sign on, some don’t. Some are very intuitive as   and sensor, monitor, and perform analytics on these key areas is
        far as navigation, however, some are not.              very exciting.
          This dashboard will provide only the most critical information   The second trend is making that data easily accessible and
        from the CMMS, as well as trending data and graphical   consumable. The use of big data, analytics, and visualization is
              “GSA is a firm believer in the Building
                 Internet of Things (BIoT) and have

               continued to build on a BIoT pilot we
            started years ago, at our headquarters
          building at 1800 F in D.C. We try to blend
              operational technologies (OT) with IT
              and have developed some innovative
                 experiences with conference room
                 scheduling, personal connectivity,
          dynamic work assignments and daylight
               harvesting with automatic shading.”
                                                                                    GSA Central Office Building: 1800 F Street
        representation from the smart meters. In addition, the FM
        Dashboard will provide access to updated visualization of actual   most effective when made actionable. As exemplified through
        energy bills for each building and will also have a quadrant to   our 2017 FM Dashboard initiative, GSA wants to drive to a da-
        link to the GSA Electronic Project Management (ePM) platform   ta-driven decision-making model. Big data has been successful,
        used by our project managers in design and construction. This   it’s here to stay, and we recognize you have to make it actionable
        will give property or facility managers easy access to both energy   by consolidating and prioritizing the data to support our clients’
        and ePM information specifically relevant to their building.   mission, cost effectiveness and our internal KPIs.
          A second initiative for this year is again related to the GSALink   Obviously when you’re talking about the future, cyber security
        platform. We plan to leverage the analytics to provide man-  continues to be a large and continually emerging issue for the
        agement and verification for our Energy Savings Performance   whole property management/real estate industry. GSA IT has
        Contract (ESPC) projects as well as provide automated retro   been very innovative, placing an IT/FM partner group within the
        commissioning on our buildings. GSA’s ability to validate the   organization that melds and works directly with our buildings
        savings associated with an ESPC contract is vital to the success   operations group. I think one of the preeminent success stories
        of the project and could provide a new template approach for all   for us is this true partnership between IT and FM. The fact that
        ESPC customers to follow.                              GSA IT leadership recognized the need to have a division focused
                                                               primarily on interactions with the operations group was visionary
        Future Technology Trends                               five years ago, and now it’s just standard procedure for us.
        First, GSA is a firm believer in the Building Internet of Things   We engage with many private sector companies and encourage
        (BIoT) and we have continued to build on a BIoT pilot we started   the development of the operations/IT partnership. Fundamentally,
        years ago, at our headquarters building at 1800 F in D.C. We try to   IT and operations people think differently, therefore working coop-
        blend operational technologies (OT) with IT and have developed   eratively is critically important to ensure implementation of cutting
        some innovative experiences with conference room scheduling,   edge technology in a cyber secure manner.
        personal connectivity, dynamic work assignments and daylight
        harvesting with automatic shading. For the BIoT, I think we clearly   GSA provides workplaces by constructing, managing, and preserving government
        see that more and more building equipment is IP addressable.   buildings and by leasing and managing commercial real estate. GSA’s acquisition
        We need to be able to embrace that connectivity to facilitate   solutions offer private sector professional services, equipment, supplies, and IT to
        smart building operations.                             government organizations and the military. GSA provides national leadership,
          In addition, we recognize that industry advancements and in-  policy direction, and standards in the areas of  architecture, engineering, urban
        creased competition has reduced the cost of sensoring buildings,   development, sustainable design, fine arts, historic preservation, construction services,
        particularly in the area of Indoor Environmental Quality (CO2,   and project management. GSA plays a unique leadership role in improving cyber
        humidity, temperature, VOCs, fresh air, etc.). These are key factors   security throughout the Federal enterprise.

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