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INTELLIGENT BUILDINGS

NextGen Workspace in a Mall–Westfield
Makes a Bold Move

Realcomm Staff

T he last decade brought a flurry of new ideas and concepts              and debate the newest ideas on how innovation, technology and
           to the physical workplace, affecting not only where, but      automation will impact the retail experience.
           how we work. Telecommuting, hoteling, flex space, hot
   desks, open plans, and benching are just some of the ventures           There are so many paradigms colliding here that it is almost
   associated with the mobility revolution. The fact is, laptops, smart  impossible to reconcile. On-line shopping’s assault on traditional
   phones, high-speed Internet access, the cloud and a multitude         retail, the total rethinking of what an office should look like (from
   of web based applications                                             a millennial’s perspective), the blending of work/play/shop, and
   (Salesforce, Skype, Webex, and
   Dropbox, to name a few) have                                          the obvious impact of mobility on the way we live are just a few
   continued to redefine how we                                          of the noticeable shifts taking place.
   will work in the future.
                                                                           At first glance this seems like a radical idea, but is it really?
      Over the last year, the con-                                       Many progressive office towers’ first floors are lined with retail,
   structs of this mobility move-                                        allowing a mixed use of office and retail. Bespoke is a reversal
   ment have begun to bear results                                       of this idea: a retail mall with strategically located office space,
   in the form of space utilization.                                     product demonstration areas and a presentation venue. It’s the
   Just a few years back, corporate                                      new combination of uses that deem it radical. Bespoke offers a
   real estate executives would                                          fresh look at the commingling of real estate uses for the purpose
   whisper ‘75 percent’ when asked                                       of creating excitement, energy and most importantly, foot traffic.
   about how much space was
   actually being used.                                                    Although such a project has so many positive aspects, such
                                                                         change inevitably invites questions: What happens to the 65 per-
      Fast forward to today. In almost                                   cent of underutilized cube farms in the market? Will this be the
   every conference on the topic,                                        start of the office moving into the mall and will these new spaces
   the new utilization rate for office space is 35-40 percent. The       be as productive as anticipated? Can traditional offices and retail
   reality is, the cube farms of the past are being underutilized. The   spaces survive without change, or will integrated mixed use
   perfected space attracting the best and brightest must be open,       space become the new normal?
   flexible, edgy, hip, and also offer amenities ranging from flawless
   technology and artisan foods to a good old fashioned pool table.        Office and retail space utilization is changing, morphing and
                                                                         evolving and that undoubtedly brings significant impact to the
      The idea of the cool, innovative workspace has evolved to a        millions of owners and operators that have grown accustomed to
   new level…enter the mall!                                             the traditional uses of space.

      Westfield Corp., one of the world’s largest retailers, has been      For more information about Bespoke, visit: bespokesf.co
   working diligently on something they call Westfield Labs, a group
   of people specifically dedicated to applying technology, auto-
   mation and innovation to the retail experience. Westfield Labs
   recently announced one of their major new initiatives, Bespoke.

      Bespoke will be a revolutionary new workspace located in
   the Westfield San Francisco Centre, to be unveiled in the Spring
   of 2015. This new concept will contain 35,000 square feet of
   co-working, innovative technology demonstration areas and a
   high-tech, sophisticated presentation theater—all in the middle
   of a mall.

      The idea is simple yet brilliant. Create an innovative office,
   demo venue and business theater in a high energy, fun (food,
   drink and shopping) retail setting in the city that is known glob-
   ally for high tech innovation and allow people to present, discuss

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