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Intelligent BUILDINGS

Industry (Still) in Transition

Tom Shircliff			               Rob Murchison
Intelligent Buildings, Inc.		  Intelligent Buildings, Inc.

In the November 2009 issue of the                                                                                             Nevertheless, the culture is in
       RealcommEDGE, we wrote about                                                                                        fact beginning to change in real
       Cisco’s bombshell acquisition                                                                                       estate as we cross the chasm into
   of the small middleware company                                                                                         high tech, data-driven facilities. The
   Richards Zeta and their flagship                                                                                        ‘high tech’ aspect happened years
   product, The Mediator. It was the                                                                                       ago when the aforementioned
   beginning of a seismic shift in the                                                                                     building systems such as HVAC,
   industry, whereby new technology,                                                                                       lighting, metering, elevators, security
   new channels, new relationships and                                                                                     and others began manufacturing
   a new class of building management                                                                                      their systems to be dependent
   would emerge.                                                                                                           on IT networking such as servers,
                                                                                                                           switches, fiber, protocols, etc.
      This type of acquisition had                                                                                         The ‘data-driven’ aspect is now in
   previously been considered only as                                                                                      full swing as big data, cloud and
   the subject of backroom conjecture,                                                                                     analytics have descended upon
   driven by continued IT infusion into                                                                                    our industry. In just a few short
   building controls systems and the                                                                                       years, analytics has become the
   surprising lack of IT interest from the                                                                                 dominant topic at IBcon, and case
   architects, engineers and property                                                                                      studies abound with low cost, high
   managers that designed and                                                                                              value software available en masse.
   managed those systems.                                                                                                  Indeed, information technology (IT)
                                                                                                                           is continuing to assert more control
      Fast forward a few years, and Cisco                                                                                  in building operations—where the
   has moved on from the Mediator                                                                                          building automation system (BAS)
   and is no longer in the BAS sector                                           used to be the prevalent control. The illustration of the battling gorillas in
   selling that kind of product. However,                                       that 2009 article applies now more than ever.
   it should be noted that Cisco’s vision was accurate, and their bold move
   a clear indication that industry transformation was in full gear. They have  Analytics Continues the Transition
   since settled into a role consistent with their CEO’s public statements:     Big data, cloud and analytics are standard fare in most major industries
   that they will stay closer to their core expertise of switching and routing  such as healthcare, financial services, manufacturing and even farming,
   as well as continuing to espouse and support the Internet of Everything      where the Wall Street Journal recently reported “…algorithms and
   (IoE). They have maintained a rightful presence in the industry because of
   their leadership in the necessary networking of buildings and portfolios.                                                         human experts crunch all
   The networking and middleware are part of a larger, continuing                                                                    the data and can zap advice
   transition that is reshaping the industry.                                                                                        directly to farmers and their
                                                                                                                                     machines.”(WSJ-February
   The Culture Influence                                                                                                             25, 2014)
   Cisco and many others have found that one of the key challenges for
   any traditional IT company entering into the real estate space is culture.                                                           However, the real estate
   There are decades of processes and norms that are among the most                                                                  industry often lags a decade
   entrenched of any industry. It is difficult for an IT integrator or channel                                                       behind in adopting current
   partner to step into either a real estate boardroom or a facility boiler                                                          IT practices for buildings.
   room and readily understand the issues and sensitivities of this industry.   Better late than never, because building analytics are in full operation
   It takes IT awareness, business savvy, and time in the trenches to navigate  and have made a transitional impact throughout millions of square feet;
   and establish legitimate change in real estate and facilities.               analytics has been the subject of numerous groundbreaking case studies

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