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The Evolution of
the Real Estate CIO
From Tactical
to Strategic
T he role of the IT department has changed
rapidly over the past five years, presenting real
opportunities and real challenges. Having survived
a period of cost-cutting and containment, many
CIOs today are working to reposition their IT department as a
true business partner within their organization.
Traditionally, a CIO’s primary responsibility has been to
maintain IT’s value within the organization by keeping their
in-house technology running. To develop value beyond the
IT department, CIOs must work to integrate technology more
deeply into the company’s core business strategy. This will
require a new focus on developing relationships at points
where the IT department and other business units intersect.
To succeed, CIOs must take on new roles—bridging
functional silos—that may take them beyond their comfort
zones. Many will have to pass the proverbial ‘screwdriver’
on to someone on their team, focusing instead on working
with executives in these other business units on major
transformation projects, coordinating strategic planning,
marketing and managing company assets and investments
collaboratively.
What should this new CIO role look like? What are the
capabilities forward-looking CIOs will need
to be successful in the next three to five
years? How can CIOs build the foundation
for this strategic, change-leadership
John Chung role while simultaneously delivering the
operational excellence expected of IT?
VP Technology
Allied REIT RealcommEDGE posed these
questions to this year’s Realcomm
conference co-chairmen, John Chung, VP
Technology, Allied REIT, a developer and
Justin Segal owner of urban office properties across
Canada; and Justin Segal, President,
President Boxer Property, a privately-held
Boxer Property commercial real estate company focused
on office, retail, and hotel properties across the U.S.
8 Realcomm