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We have a very talented
cloud transformation

team that just completed
migrating 50 apps in 50
days.

Another example of a new product
we launched just a few weeks ago is
Spacer. It’s a mobile tool that helps
clients define their next workplace,
including type of space and how
much space they would need, and
manage. This idea emerged internally the hands of their employees and/or it’s integrated with Floored Plans,
in response to a client RFI and we tenants in a campus setting and/or our proprietary space visualization
prototyped it through a 3-day hack- across their portfolio of buildings. product. Clients can start by filling
athon (we called it a ‘protothon’), that out the Spacer quiz, which includes a
led to winning the client account and What are your highest priority tech- few simple questions about the kind
has emerged into a scalable, plug and nology initiatives in 2018 and what of space they are looking for and how
play platform. This resulted in CBRE are the drivers behind those initia- many employees they have. They can
launching a new business capability tives? then view 2D and 3D interactive floor
that combines this Software as a plans based on their specific space
Service platform with our facilities/ A few that I can share are acceler- program results. From idea to launch,
property management services. ated public cloud migration, which Spacer took us less than six months.
is driven by the need for innovation This would not have been possible
The name CBRE 360 was chosen for agility, and execution of digital without the domain expertise in CBRE
the software platform as a natural evo- strategy priorities resulting in new and the ability to work with our tal-
lution of our Workplace 360 program, product/service offerings. We have ented technology teams in a rapid,
where 3-4 years ago we pioneered adopted a multi-cloud strategy which iterative fashion. We have people with
reimagining the office space of the allows us to leverage the rapid pace 20 plus years of experience in this
future with free addressing workspace. of innovation at public cloud provid- industry. We’re marrying that experi-
Today, in addition to the physical ers. Any net new software, such as ence with talented software engineers
space, we are able to provide a mobile CBRE 360, is built and deployed on and product designers and embedding
app powered by a plug and play plat- the public cloud. We are also actively technology capabilities into the heart
form that enables CBRE to provide migrating on-premise applications of how we serve our clients. It’s quite
custom experiences for individual to the public cloud. We have a very a differentiator.
occupier clients. For large campus talented cloud transformation team
clients, services may include wayfind- that just completed migrating 50 What trends do you see having the
ing, conference room booking, finding apps in 50 days. most impact on the industry over
and connecting with colleagues, ability the next three years and why?
to raise service requests, etc., all from We now have agile product develop-
the convenience of a mobile app. It is ment teams in key hubs around the In the immediate term, I would say
a collection of software driven capabil- world. This allows us to behave like increased flexibility through ‘Space
ities at your fingertips. We also have a several startups within CBRE any- as a Service’, infusing the power of
version for investor clients who want where in the world. The mantra we use machine learning into CRE workflows,
to provide great digital experiences in internally and increasingly is ‘globally increased near real-time visibility and
their multi-tenant buildings including connected, locally empowered’. We intelligence into facilities/property
access to food services, and a host of are being disciplined about building management, and an intense focus
other amenities within the building. reusable components; building soft- on user experiences in commercial
ware that is appealing and relevant to real estate – increasingly referred to
We have a very active pipeline of a local market and can be leveraged in as ‘consumerization’ of commercial
clients interested in getting the app in other markets with similar needs. real estate. n

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