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Facebook Headquarters - Menlo Park, CA

                that process with better data. Within various buildings, a   tools, café ordering systems, BMS migrations, CAFM and
                process that’s cost efficient for one may not be for another.   establishing data pipelines.
                Our campuses are in various stages, with remodels,
                redevelopments and new construction. The remodels or   What technology, automation or innovation trends
                retrofits are the current focus: making existing facilities   do you see having the most impact on the industry
                smarter. At the same time we want to ensure that the new   over the next three years?
                construction is smart long-term.                     Technology for real estate is maturing and the need for
                                                                     cybersecurity in IoT and real estate is increasing. The
                What are your highest priority technology initiatives    good news is that operators are taking attacks more
                in 2019 and what are the drivers behind them?        seriously and the building systems are getting more
                Continuing our efforts with Operational Smart Building is   secure. We do have more to do. We’re so used to talking
                number one; we have also done a lot of work on lighting   about security on IP networks and then realizing that
                configurations and systems, and will continue to improve   when you come into the real estate world, not everything
                on those.                                            is IP-based—so now what does security look like? It’s
                                                                     wonderful to see more focus around cybersecurity, and
                Additionally, we are doing a major redesign of our mobile   that is going to improve our buildings.
                app for ease of use and to take advantage of the smarter
                campus. We have about 25 sub-apps combined into our   Another is sharing data between systems. This is probably
                Employee App. It includes our Eats app for dining, our   going to have a larger impact on smart buildings than
 Facebook Headquarters - Menlo Park, CA  Ride app to move employees from place to place, and our   security. All the systems—not just lights or HVAC—have to
                Wayfinder app to help them navigate the building. However,   understand each other to be able to share data. Everybody
                it isn’t just about having a mobile app; they solve a lot of   wants the same piece of data but can’t share across
                problems, that’s why it’s easy to start there. But it’s really   systems because they can’t talk to each other. We need a
                about understanding that your employees are mobile,   standard interface, a common language, a common data
                and to be adaptive to their location. How does service   format and structure to communicate all this information
                change based upon their location, and how is the employee   about buildings. All of that data together as inputs helps
                impacted in a different location? Essentially, we’re looking   create a smarter building. We are building middleware
                at a day in the life of our employee and the experiences   to translate between APIs of different building systems.
                they have; then tie them together seamlessly.        Instead of asking if a sensor has picked up motion in a
                                                                     room, we want to ask the room if it detects people.
                We have many other projects in 2019: optimizing bus
                routes, improved parking, space utilization, 3D Models,   How we interpret the data needs to start changing as well.
                AR/VR, corrective/preventative actions, space planning   What we infer from data needs to be carefully planned

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