Elevating Corporate Real Estate Through Business-Centric Analytics
CRE leaders increasingly want to understand how data can be leveraged intelligently to strategically engage with—and enable—their core businesses, but they aren’t always sure how to translate this into reality. The data required to generate meaningful, business-centric analytics typically exists across a host of different applications and stakeholders and can be difficult to integrate and analyze.
With this in mind, CBRE and Johnson Controls jointly developed an innovative, cost-effective solution to collect, aggregate and analyze occupancy data across Johnson Controls’ global portfolio. Leveraging the number of computers connected to the router in Johnson Controls’ office locations as well as CBRE’s Vantage Analytics platform, the initiative has provided real occupancy data in contrast to available seat counts. As a result, the initiative has helped uncover needle-moving opportunities to impact Johnson Controls’ bottom line.
CBRE’s Vantage Analytics platform connects and integrates data from CBRE, client and third-party sources in a scalable technology environment supported by strong data governance and visually impactful reporting.
To determine occupancy levels across Johnson Controls’ portfolio and at individual sites, we extracted device counts every 15 minutes at each office location (making use of what is essentially, free data). Moreover, this approach to collecting utilization data did not require installing sensors or any additional infrastructure. The team sourced the device count data from on-site routers and deployed a simple algorithm to connect the data feed to CBRE’s Vantage Analytics platform. What’s more, this approach does not raise data privacy issues as we only gather a count of active IP addresses connected to the network—not names. In addition, the data provided is more accurate than typical badge data because most of the systems in Johnson Controls’ smaller offices count ins but not outs.
Within CBRE’s Vantage Analytics platform, the data is then translated into visual dashboards that summarize daily portfolio health and performance measures including square feet per headcount and occupancy percentage and will soon also feature opportunity costs for each site. CBRE and Johnson Controls business leaders also have on-demand, web-based access to global portfolio data, including occupancy, critical portfolio dates, real estate activities, project and facilities management activities and savings delivered. Additionally, metrics can be filtered around Johnson Controls’ unique business segments, making the costs, opportunities and impacts of real estate more tangible and relevant for leadership across its businesses.
Managing and visualizing data with a business-centric lens is a simple yet impactful method that supports strategic decision making. Coupled with this, having a smart, resourceful approach to solving inherent challenges can lead to innovation and efficiencies. Johnson Controls has long understood the significant impact that corporate real estate has on business performance. By utilizing CBRE’s Vantage Analytics, Johnson Controls has the ability to identify opportunities to optimize space, reduce real estate costs and facilitate discussions aligning business strategy with portfolio operations.
Learn more about CBRE's Vantage Analytics platform here.
Ward Komorowski, VP, Enterprise Property Group, Johnson Controls
This article is co-authored with Ward Komorowski, VP of Enterprise Property Group and Security, who is responsible for providing strategic direction and planning for Johnson Controls, including forecasting and budgeting, facility management, real estate, project management and operations services for the company’s global portfolio.
This Week’s Sponsor
CBRE, a Fortune 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm based on 2018 revenue. It employs 90,000+ people and serves real estate investors and occupiers through approximately 480+ offices worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.
CoRE Tech’s Smart Building Showcase Presents Leading Edge Corporate RE Projects
CoRE Tech presents the Smart Building Showcase featuring the world’s foremost Corporate Real Estate projects. Demonstrating leading edge technology, integration and connectivity, these campuses and buildings show what is possible when thought leaders have a vision, create a plan, assemble a team and work together to transform Corporate Real Estate and Facilities.
Attendees will have the opportunity to meet face-to-face with representatives for each project who will share their digital transformation stories and discuss the challenges and successes in designing smart buildings and portfolios of such ambition and scale.
Featured projects include: McDonald’s Headquarters, Warner Media’s 30 Hudson Yards, The Coca-Cola Headquarters, Facebook’s Menlo Park Campus, Oracle’s Austin Smart Campus, Bee’ah’s Sustainable Headquarters, Intuit’s High-Performance Campus, DPR Construction’s Net-Zero Smart Offices, ExxonMobil's Houston Campus and more. (Case studies are subject to change.)
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UPCOMING REALCOMM WEBINARS
Top GLOBAL INNOVATIONS Impacting Commercial and Corporate Real Estate - 12/12/2019
2020 will likely be another year of great innovations for the Commercial and Corporate Real Estate industry. With a multitude of new companies and ideas being funded by an insatiable appetite of investors, the traditional workflows and processes of Real Estate are challenged daily. Add to this a desire by the established marketplace to also innovate and the pressure of change increases. This webinar will bring together some of the industry’s most prolific prognosticators who will discuss and debate the state of innovation in our industry. For those firms that are leaning into the change brought about by technology this is a perfect opportunity to hear about the leading solutions, case studies and best practices.
Founder of Realcomm Conference Group, an education organization that produces Realcomm, IBcon and CoRE Tech, the world's leading conferences on technology, automated business solutions, intelligent buildings and energy efficiency for the commercial and corporate real estate industry. As CEO, Jim interacts with some of the largest companies globally pertaining to some of the most advanced and progressive next generation real estate projects under development.
Jeff Chulick is the Technology and Innovation Leader for EY Real Estate Services. He leads a global team of professionals focused on the identification, innovation, design and realization of technology solutions that greatly enhance the workplace experience. His areas of focus include digital strategy, smart workplace, IoT, visual communications, workplace management, physical access and audio/visual technology. Jeff has over 20 years of enabling workplace strategies and delivering innovative solutions for EY and external clients across many different industries.
Marc is a pioneer in leading the Intelligent/Smart Buildings and M2M movements pushing the industry forward and has contributed to transforming and changing the Intelligent Buildings and M2M (now IoT) industries. As Chief Marketing and Communications Officer for Lynxspring Marc leads corporate and product marketing, strategy, brand management, public relations and communications that support the company’s strategic and growth initiatives.
Craig Stevenson is President of AUROS Group, a technology company based in Pittsburgh, PA. He is widely known for his role in establishing Pittsburgh as a leader in "Evidence-based Performance" for the built environment. Evidence-based Performance uses technology to bridge the gap between "hoping" a building is performing as designed to "knowing" a building is meeting its performance goals. He is credentialed in virtually all known building performance standards. As a result, Craig focuses solely on owner's performance requirements for their building(s).
John Dulin is a 30-year global telecom and enterprise executive and has held senior positions in product management, marketing and sales in the areas of fiber optics, wireless and new technology development. Currently with Corning, John is focused on introducing its fiber optic and wireless innovations to the commercial real estate market.
As Chief Innovation Officer, Jeff Clark leads the development and delivery of new offerings at RF Connect, properly positioning the company and our clients for the critical trends of technology convergence that define our era in telecommunications. Since joining RF Connect in 2016, he has introduced our software-defined wide area mesh network that provides industry-leading monitoring and LTE transport connectivity for RF Connect’s clients nationwide. Jeff also champions RF Connect’s bold entry into the private LTE segment.