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Making REIT Forecasting an Everyday Event

It’s a nervous time for the CFO of a publicly traded real estate investment trust. Her quarterly call with analysts is fast approaching, and she anticipates a rough grilling. The original guidance from the annual forecast had lease spreads at 9%, but at mid-year they’re closer to 4%. The analysts will want to know how that happened and what she plans to do about it. She needs the latest and best guidance, not stale news, and the clock is ticking…

Can that CFO get the forecast information she needs to still the butterflies in her stomach and leave the Wall Street folks smiling? Yes, if she adopts the right strategy and tools. Demands for better guidance from REITs have sparked a trend toward more frequent forecasts—along with software platforms capable of delivering them.

Evolving Forecasting Expectations
The first step to preparing better guidance for analysts is recognizing that REITs can no longer wait until quarter-end to get ready. With revenue assumptions, vacancies, the deal pipeline and other dynamic elements constantly changing, estimates presented in the traditional quarterly or annual reporting periods can be obsolete almost as soon as they’re made.

Rapidly changing assumptions are just one factor changing forecasting expectations. Another is the time and labor involved in compiling data and transferring it between multiple systems and spreadsheets. Along with the risk of degrading the data, which is prevalent with such transfers, those involved in preparing the forecast reach a cutoff point at which no further data can be introduced. This “blackout” period can lock out data covering weeks or even months of a forecast period. As a result, actuals can differ from forecasts. Even if the plus-or-minus is a small percentage, in a forecast involving hundreds of millions of dollars that’s a lot of money that might or might not exist, and investors might question the integrity of the forecast.

For reasons of efficiency, accuracy and compliance, our hypothetical CFO might consider a shorter forecast period—perhaps monthly. But if monthly is possible, then why not daily, and on a rolling basis to boot? After all, reforecasts that accommodate exceptions that pop up daily would be more accurate. Plus, because rolling forecasts always cover the same amount of time, and would eliminate the blackout period as well. The key is capturing and factoring in revenue, vacancies, upcoming unit expirations, per-square-foot market values and other assumptions as they change.

The Daily Difference
Instead of accruing a quarterly backlog of space-level exceptions that need new assumptions, why not force the action? When a unit becomes vacant, or an early termination becomes likely, why shouldn’t the property manager proactively update the market leasing assumptions or enter a speculative lease? With the right software system, these and other factors can be displayed as tasks on a dashboard. An efficient visual presentation makes it easy for the manager to check off each item as it’s dealt with so the dashboard inbox is empty by the time the analysts call happens. And, with a rolling forecast updated daily, the CFO can always take a peek at those forecasted lease spread trends.

The concept of a “task dashboard” for daily budgeting exceptions is one that is gaining traction in the REIT world. And the advantages extend beyond enhancing the CFO’s view. Quarterly revenue forecasting can bog down a huge part of the company each period, so distributing the work at a weekly or daily basis could steady the workforce.

However, there is a catch. Running daily revenue forecasts is possible only if key budgeting inputs are consolidated and clean and ideally in a single database. Contract leases, real-time deal pipeline data, debt, up-to-date construction budgets, and nightly consolidated financials all need to be accessible to the forecast engine. A platform that connects property management, investment management and accounting can yield huge benefits to budget and forecast accuracy and cycle time.

The Payoff for REITs
The benefits of daily reforecasting and rolling forecasts include better portfolio oversight, easier preparation for calls with analysts, and more accurate guidance. Instead of staff scrambling to draw together vacancy, deal pipeline and revenue information, the integrated investment management platform automatically draws it into a complete and credible presentation.

I have discussed the benefits of a single connected platform many times in this space. Budgeting with data drawn directly from master lease agreements in a property management system, incorporating financial information with CRM data, creating an integrated front office with a single point of entry for capital calls and distributions, seamlessly pulling in debt and CAPEX at the push of a button—all help property management and investment companies in all vertical markets use their resources more efficiently, satisfy clients and meet compliance requirements.

With REITs listed on the New York Stock Exchange approaching a combined market value of nearly $1 trillion, and given our country’s passion for real estate, this market segment receives more analyst attention than most. It is a bellwether industry, and its forecast matters to more than just stockholders: REITs provide key insight into our country’s economic health. In observing the evolution of REITs over the years, and from my regular conversations with REIT stakeholders—including CFOs facing the same dilemma as the one portrayed in this article—I strongly believe that this segment of the investment community will embrace an integrated platform model in its quest for superior returns and new investors.

Robert Teel, SVP, Global Solutions, Yardi
Rob Teel is responsible for product development, support and implementations of Yardi's Commercial Property Management and Investment Management suites. Rob joined Yardi Systems in 2003, and he has nearly 20 years of property and financial systems implementation experience.

This Week’s Sponsor

Now in its fourth decade, Yardi® is committed to the design, development and support of software for real estate investment management and property management. With the Yardi Commercial Suite™, Yardi Multifamily Suite™, Yardi Investment Suite™ and Yardi Orion™ Business Intelligence, the Yardi Voyager® platform is a complete real estate management solution. It includes operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility. Yardi is based in Santa Barbara, Calif., and serves clients worldwide from offices in North America, Asia, Australia, Europe and the Middle East. For more information, visit www.yardi.com.

Realcomm News

In its second year, the Higher Education Smart Campus Summit is quickly becoming a must attend precon event for colleges and universities. You will not want to miss this very exciting and timely event if you are a university professional in real estate, facilities, operations, energy or sustainability. Join us to see what the next generation university smart campus will look like!

A group of industry thought leaders in the higher education space will address topics such as wide area building networks, IP-enablement of traditional analog devices, building operating system selection, developing a strategy and more.

You must be a registered Realcomm | IBcon conference attendee in order to attend the Summit. Space is limited, so once you are registered for the conference, please RSVP to:

Tina Danielsen | Phone: 619.972.5369 | tdanielsen@realcomm.com

UPCOMING REALCOMM WEBINARS

How Enterprise Systems and Third-Party Integrations are Influencing Investment Management During the Extreme Makeover of CRE Tech 5.0 - 1/25/2018

Realcomm 2017 focused heavily on the Commercial Real Estate evolution from CRE Tech 1.0 to 5.0. Nothing could be more evident of this extreme makeover than the pace at which our enterprise giants are introducing new functions and feature sets in the Investment Management space. When combined with the introduction of innovative SaaS third-party tools that integrate seamlessly with existing deployed systems, the feature-rich environment is transforming the technology landscape for investment managers. From fundraising and capital management, to buy/sell analytics, to the entire investor experience, these capabilities are empowering companies in entirely new ways. Join our fast-paced discussion to hear about the very latest innovative aspects of this digital transformation.

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Chuck Niswonger NiceNets Consulting
Chuck Niswonger President
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Chuck Niswonger
President
NiceNets Consulting

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Hazel Mann KBS Realty Advisors
Hazel Mann Manager, Strategic Business & Technology Intelligence
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Hazel Mann
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KBS Realty Advisors

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Grant Rickhoff American Realty Advisors
Grant Rickhoff SVP, IT
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Grant Rickhoff
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Scott Tavolacci Yardi
Scott Tavolacci Industry Principal for Investment Management Solutions Scott current serves as the Industry Principal for Investment Management Solutions at Yardi Systems. He has almost 30 years’ experience working in t
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Scott Tavolacci
Industry Principal for Investment Management Solutions
Yardi

Scott current serves as the Industry Principal for Investment Management Solutions at Yardi Systems. He has almost 30 years’ experience working in the real estate software technology field and has been engaged by hundreds of real estate companies in selecting and deploying software technology. He started in financial and real estate technology consulting with the public accounting firm of Laventhal and Horwath, and went on to manage a real estate technology consulting practice for numerous years. Since then, Scott has worked for a number real estate software companies in various roles from consulting to develop to National/Institutional Account Management. He currently works for Yardi Systems assisting their Private Equity Real Estate clients create efficiencies with software technology in their front to back office operations.

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Joseph Ferguson REdirect Consulting
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Dhinaker Dhandi Altus Group
Dhinaker Dhandi VP of ARGUS Platform
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Altus Group